Privacy Policy

Last updated: November 2025

1. Introduction

Ghealthwise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our nutritional consultation services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you request a consultation or contact us, we may collect:

  • Name and contact information (email address, phone number)
  • Information about your wellness goals and interests
  • Communication preferences
  • Any other information you voluntarily provide

2.2 Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our consultation services
  • To communicate with you about appointments and inquiries
  • To improve our website and services
  • To send you educational information (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: We may share information when you give us permission
  • Service providers: We may share information with trusted service providers who assist in operating our website and services
  • Legal requirements: We may disclose information if required by law or to protect our rights
  • Business transfers: In the event of a merger or sale, your information may be transferred

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. For more information, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of how we use your data
  • Right to data portability: Request transfer of your data to another organization
  • Right to object: Object to processing of your personal data
  • Rights related to automated decision-making: Not be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us using the information provided below.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Ghealthwise
33 Jarná Street
Košice 040 17, Slovakia
Phone: +421 55 619 73 12
Email: [email protected]